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Job Title Asst. Manager-Service - Electrical Engineer
Location Pallavaram-Chennai
Reporting to Manager- Service
Level Middle Management
Qualification: Required BE - Electrical & Electronics
Experience: Required 1 - 3 years experience in testing and service in Electrical
industry
Languages Preffered English, Hindi
Job Responsibilities ->Analyse customer complaints, ->offer proposal for
repair or modification, negotiate and finalise service, ->ensure proper
invoicing and payment, ->rectify complaint, monitor relay performance,
co-ordinate relay testing to ensure customer satisfaction and enhanced revenue
through customer service, ->prepare quotation against enquiry, negotiate and
finalize with customer, acquire order, ->ensure proper contract execution,
initiate invoicing and follow-up for payment to ensure customer satisfaction and
revenue through customer service,-> supervise and monitor sale of spares against
enquires, contribute to development of spares price list, follow-up to service
orders, ->report periodically on sales achieve spares sales targets, respond to
customer queries, ->co-ordinate with overseas offices for technical assistance,
provide technical and customer support to regions on technical issues, train
staff, customers and franchisees in relevant areas to improve quality of service
delivery.
Competencies Technical: Product knowledge, commercial knowledge, good
understanding of company's business and products, Customer responsiveness.
Behavioural: Communication skill, negotiation skill, Interpersonal skill.
Other Information PC Skills
Job Title Assistant Manager - Project Management
Location Pallavaram-Chennai
Reporting to Manager - Projects
Level Middle management
Qualification: BE - Electrical Engineering Electronics Engineering
Experience: Required 1-3 years in engineering
Languages Preffered English, Hindi
Job Responsibilities ->Provide inputs and support for development of
business strategies and department budget to have predefined short term goals
and utilize resource effectively and efficiently. -> Prepare project execution
plan with resources plan, equipment and manpower. -> Estimate costs to ensure
project completion in a timely and effective manner. -> Guide and monitor
project execution, follow-up with design / purchase / manufacturing on progress.
-> Interact with customers for project inputs, approvals, progress and to
resolve issues. -> Co-ordinate for customer inspection, complete all contractual
obligations committed to improve quality of project management, arrange for
materials and documents despatch to customer site. -> Oversee preparation of
despatch invoice, follow-up with regional sales manager for collections of
payments from customer. -> Visit project site periodically and resolve
outstanding issues to ensure smooth handing over of project to customer and
timely collections.
Competencies Technical: Knowledge of relay products / substation
equipment, Commercial skills & project management skills. Good understanding of
local market requirements and adequate understanding of international markets.
Behavioural: Interpersonal skills, communication skills, Negotiation
skills, Networking skills Other Information Good PC skills.
Job Title Asst. Manager - Tendering
Location Pallavaram-Chennai
Reporting to Manager - Tendering
Level Middle Management
Qualification: BE - Electrical Electronics Engineer
Experience: Required 1 - 3 Years in tendering function
Languages Preffered English, Hindi
Job Responsibilities ->Receive customer queries, -> finalize components
and rates, determine and analyze costs, ->monitor competitor prices set tender
prices, ->get approval for price, prepare and submit tender documents,
->participate in post-tender negotiation,->analyze information pertaining to
order inputs, sales figures, collection figures, tender opening results
->circulate MIS reports to aid performance monitoring and decision making, ->
analyze future strategic tenders, estimate cost resources required, provide
inputs to prepare annual budgets, ->receive order, acknowledge order in SAP,
handover order to project management, provide inputs during order processing to
ensure proper implementation of orders received.
Competencies Technical: Commercial terms of contracting, legal requistes
in tendering, customer responsiveness, Knowledge of Relay & Control Panels
Behavioural : Time management, planning, Negotiation Skills, Networking
skills.
Other Information Good PC Skills
Job Title Engineer - Sales
and Support
Location Pallavaram-Chennai
Reporting to Senior Manager - Sales Support
Level Middle Management
Qualification: Required BE - Electrical & Electronics
Experience: Required 2 - 3 Years experience in protection equipment business and
field exposure
Languages Preffered English, Hindi
Job Responsibilities ->Analyze customer needs, identify appropriate
solutions, ->influence customer to include specs in tenders, -> respond to
technical queries of customers, ->participate in tender evaluation process,
->interact with customers/OEMs, organize product presentations/ roadshows to
ensure technical shortlisting of Company's bid, -> identify and evaluate
suitable products from Company's range’ study market applications, seek approval
for new products, ->report to management to benchmark with market,-> provide
technical support to sales team, conduct training for sales staff on product
range and capabilities, present product credentials to customers, participate in
training programmes, ->provide tech support in case of unique, major problems
with applications / products, consult with customers on understandings their
needs and issues and providing optimum solutions, -> assist in scheme drawing
and setting calculations for products, interact with customers for confirming
drawing to ensure proper utilization of products, ->represent company in
industry for national committees to project the desired image of company.
Competencies Technical: Indepth knowledge of protection and power
systems, good understandings of company's business and markets. Behavioural
:Presentation skill and communication skill, Interpersonal skills,
networking skills .
Other Information PC Skills
Job Title
Engineer - Engineering, Control Panel
Location Pallavaram-Chennai
Reporting to Manager Engineering
Level Middle Management
Qualification: Required BE Electrical & Electronics Engineering
Experience: Required 1-3 years in similar function
Languages Preffered English, Hindi
Job Responsibilities ->Prepare technical drawings based on customer
order, seek approval from customer and incorporate modifications, ->seek
amendment of order based on deviation list, prepare cutout drawings and
->provide details to ensure that technical specifications and customer
requirements match and to enable customer order fulfillment. ->Prepare final
drawings incorporating customer requirements and shop amendments. ->Prepare
material requisition and shop documents for fabrication, ->provide support
documentation to settle outstanding claims to ensure timely completion of
projects and recover all outstandings.
Competencies Technical: Good understanding of Protection concepts;
Engineering drawing using CAD/CAM, ->Knowledge of manufacturing process
Managerial: Planning; Analytical Skills, People Management Skill, Process
management.
Other Information Proficient in CAD, Excellent PC skills
Job
Position : Assistant Manager - Exports & Offshore Sales
Graduate in Electrical Engineering with experience ranging from 1 to 3 years
Background of Engineering / Marketing / Sales / Exports, preferably in
Power systems
Good communication & presentation skills
The job profile shall include:
Pre-tendering work such as Presentations, Seminars, Spec-in activities etc
Tendering & Negotiations
Meeting and exceeding Order input targets
Contract Execution & closing
Other Commercial activities such as dealing with Banks for L / C
negotiations, Customs for exports/imports etc
Job Title
Manager / Senior Manager - Product Services
Location Chennai
Reporting to Unit Managing Director
Matrix Reporting to Business Head - Services at France
Dimensions
No.of Reportees to the Position 50 employees (25 Direct)
Financial Responsibilities Rs.15 Crores
Level Middle Management
Qualification: Required B.E Electrical Engineering
Desirable MBA / PG Dip in Marketing
Experience: Required 7 - 10 Years Experience / Should have worked in the
Protection Control Equipments viz Control Panels / Relays industry for atleast 2
- 3 years
Desirable 3 / 4 years hands on experience in Field service functions. Broad
experience in product service functional areas and in developing strategic
service initiatives in allignement with organisational goals. Experience in
developing training and call centres.
Industry/ Company Preference Engineering Industry
Languages Preffered English, Hindi
Job Responsibilities To plan and deliver Services Business targets- To
generate cash for Business operations, monitor outstandings, facilitate
resolution of outstanding issues- To Provide innovative solutions for customers
needs- To explore Business opportunities, develop and implement marketing plan
for training & retrofit Business- To establish norms for customer service,
monitor and achieve norms, manage resources for delivery, - Provide technical
support To customers, Build relationship with customers- To develop, motivate
and retain the team"
Competencies Technical: Knowledge of Relays and Control Panels: Knowledge of
components & operations of a substation; Project Mgmt skills; Evaluate market
size; Anticipate market evolutions; efficient network on Business contacts;
close relationship with key decision makers; Understand the main drivers of
Commercial policy and cost impact; Assess economic Performances; Adopt
negotiation strategy according to customer environments;
Managerial: Planning; Analytical; Strategic; Negotiation; Conflict
Management; Networking: People Management Skill, Innovation and Creativity,
Leadership skill, Analytical Skills, Process management,
Other Information Knowledge of products and exposure to new developments
in technology, IT skills- Willing to travel; Mobility
Job Title Senior
Manager - System Services
Location Noida
Reporting to Unit Managing Director
Matrix Reporting to Business Head - Services at France
Dimensions
No.of Reportees to the Position 5 employees (To begin with)
Financial Responsibilities Rs.5 Crores
Level Middle Management
Qualification: Required B.E Electrical Engineering
Desirable MBA / PG Dip in Marketing
Experience: Required 8-10 Years Experience / Should have worked in the
DCS, EMS, SCADA, Telecom infrastructure for atleast 2 - 3 years. Hands on
experience in field service in an Engg. Co managing spares, training, customer
service, Sales & Marketing
Desirable 3 / 4 years hands on experience in Field service functions.
Broad experience in system service functional areas and in developing strategic
service initiatives in allignment with organisational goals.
Languages Preferred English, Hindi
Job Responsibilities To establish and expand market service coverage for system
installed base in India - To review existing and new hardware opportunities to
increase product service margins and add value service through supply chain
management- To develop the Indian Service organization and contribute actively
to the growth of the world wide business- To lead or participate in the
international projects as decided by the Mgmt- To plan and deliver Services
Business targets- To generate cash for Business operations, monitor outstandings,
facilitate resolution of outstanding issues- To explore Business opportunities,
develop and implement marketing plan for system installed base - To establish
norms for customer service, monitor and achieve norms, manage resources for
delivery, - To Provide innovative solutions for customers needs -Provide
technical support To customers, Build relationship with customers - Oversee
customer technical training - To develop, motivate and retain the team
Competencies Technical: Good understanding of DCS, EMS, Telecom
infrastructures; Project Mgmt skills; Evaluate market size; Anticipate market
evolutions; efficient network on Business contacts;close relationtionship with
key decision makers; Understand drivers of Commercial policy and cost impact;
Assess economic Performances;Adapt negotiation strategy according to customer
environments; Techo-commercial skills
Managerial: Planning; Analytical; Strategic; Negotiation; Conflict
Management; Networking: People Management Skill, Innovation and Creativity,
Leadership skill, Analytical Skills, Process management, Good understanding of
the business with sales & marketing knowledge
Other Information Knowledge of products and exposure to new developments
in technology, IT skills- Willing to travel; Mobility
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